The Keg Steakhouse + Bar

Reviews

• ★ ★ ★ ★ ★
  We visited the Brantford Keg on March 18/17. We were a group of 10 which first off we were impressed to receive a reservation at a decent hour! I had ordered the prime rib and wanted it just pink in the centre! I had just finished telling my friends about the awesome service we had received a couple of years ago at the Upper James location as my order was not right! My food arrived to find my prime rib well done!(I think I jinxed myself) I had motioned to our server Amy S. who had agreed that it was over cooked! She took it back and within minutes returned to say that the manager(Micheal) would speak to me and have my meal fixed which he did and brought back but it seemed to take a bit longer that I had expected! Most of my party had pretty much eaten or was close to being done their meals.Amy S then came back to the table to check again and I told her that it was perfect! She had said that she was sorry for the wait a and that there would be no charge for my meal. I told her that I was not upset and that things happen and was more than happy to pay. She had insisted that that is not their policy and again said the bill is comped. The Keg certainly does things right when it comes to customer satisfaction! Kudos to you and your awesome staff John (GM) we will be back!
  By Teresa Rock, October 13, 2016
• ★ ★ ★ ★ ★
  Atmosphere here is nice with quick to seat options in the restauran, bar or patio. Service is great and food was out promptly and made just as ordered. Would definitely be back, great steak options.
  By Wyatt Thompson, August 17, 2016

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About The Keg Steakhouse + Bar in Brantford